附註:Includes index.
Sect. I. Coaching -- Ch. 1. Getting Started -- Ch. 2. Encouraging Stretch -- Ch. 3. Team Coaching -- Ch. 4. Coaching Traps and Problems -- Sect. II. Counseling -- Ch. 5. Switching to a Counseling Mode -- Ch. 6. The Counseling Interview -- Ch. 7. Team Counseling -- Ch. 8. Counseling Traps and Problems -- Sect. III. Mentoring -- Ch. 9. What Mentoring Is All About -- Ch. 10. Solving Problems Before They Happen -- Ch. 11. Team Sponsorship -- Ch. 12. Mentoring Traps and How to Avoid Them.