附註:Includes bibliographical references (pages 201-205) and index.
pt. 1 The changing workplace : Introduction -- Group identity, group tendencies, individual differences, and stereotypes. pt. 2. The diverse voices : African-Americans -- Asian-Americans -- Latinos -- Recent immigrants -- Workers with disabilities -- Younger and older workers -- Gays and lesbians -- Women -- White men. pt. 3 Guidelines for better relationships : When you are not a member of the dominant group in your organization--when you are "The Other" -- When you are the manager or supervisor.
摘要:"In today's highly diverse workplace, you are constantly required to work productively with "different" people. And understanding where others are "coming from" is the key to harmonious interaction." "Voices of Diversity gives you a unique, how-to-approach to working within the diverse workplace by letting its members tell you - in their own words - how they feel about their relationships on the job. Armed with these insights, you'll know what to say (and not say) in a tense situation, discern why someone may behave in a way that seems strange, reduce conflict between staff members, understand and correct your own misperceptions - and fully utilize the strengths of everyone in your work group." "Voices of Diversity covers an extraordinary range of people (we're all represented in this book): African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, younger and older workers, women - even the often overlooked white males!"--Jacket.
