附註:Includes bibliographical references (pages 446-449) and index.
Sect. I. Phase I: Preparation -- Organizing the Group -- Setting Group Norms -- Planning Meetings -- Sect. II. Phase II: Working with the Group -- Getting Started Right -- Establishing Group Memory Systems -- Building the Group Data Base -- Decision Modes -- Handling Conflicts and Common Problems With Groups -- Evaluation and Group Closure -- Sect. III. Phase III: Follow-Up -- Meeting Records -- Reviewing Recommendations -- Implementation Planning -- Sect. IV. Special Meetings -- Planning Meeting and Tools -- Sect. V. Facilitating with Technology -- Getting Started: The Electronic Meeting -- Technological Tools and Applications.
