附註:Includes bibliographical references (page 215) and index.
Preface -- 1. How training makes employees more productive -- 2. How to train employees one-to-one -- 3. How to use peer training -- 4. How to train groups of employees -- 5. How to train long-distance -- 6. How to get the most out of your company's training department -- 7. What to do if you can't do it alone -- 8. How to get around the need for training in the first place -- Bibliography -- Index.
