附註:Includes bibliographical references (pages 277-286) and index.
1. A Different Perspective on Teams -- 2. Team Talk -- 3. A Team Task and the Right People: The Medical Products Division and the Alpha Team -- 4. Functional Hierarchy and Individual Accountability: The Building Controls Division and the Tech I Team -- 5. Leadership and Team Accountability: The Wayne Division and the Front-End Team -- 6. Personal Commitment and Organizational Accommodation: The Occupational Health and Environmental Safety Division and the Eurous Team -- 7. The Power of Language: Advice to Teams -- 8. Listening to Teams: Advice to Managers -- Appendix A: Research Methodology -- Appendix B: The Academic Context of This Research.
