附註:Includes bibliographical references (pages 171-187) and index.
List of figures -- Foreword -- Preface -- Acknowledgments -- Part I. Situating technology ; 1. Users, technology, and the complex(ity) of the mundane: Some "out of the ordinary" thoughts ; 2. Refiguring the end of technology: Rhetoric and the complex of use -- Part II. Complicating technology ; 3. Not just for idiots anymore: Practice, production, and users' ways of knowing ; 4. Human factors and the tech(no)logical: Putting user-centered design into perspective ; 5. Sociology, history, and philosophy: Technological determinism along the disciplinary divides -- Part III. Communicating technology ; 6. When all else fails, use the instructions: Local knowledge, negotiation, and the construction of user-centered computer documentation ; 7. Technical communication, ethics, curricula: User-centered studies and the technical rhetorician -- References -- Index.
