附註:Includes index.
Three steps to effective writing -- Choosing the right word -- Business letter format -- Style in business letters -- Organizing and writing business letters -- Producing the business letter -- Sample business letters -- Mastering dictation -- Memos and form messages -- Business report writing -- Proposals and press releases -- Finding business information -- Resumes, applications, employment letters -- Communication in the electronic office -- Parts of speech -- Sentences and sentence patterns -- Punctuation and punctuation style -- Capitalization, abbreviations, numbers -- Spelling.
