附註:Preface -- New introduction to the paperback edition -- Part one. The heart of dumbness ; 1. Truly dumb bosses ; 2. Truly dumb organizations ; 3. Hello corporate culture, good-bye -- Part two. Faces of dumbness ; 4. The puzzle of teams ; 5. Quality: Smart and dumb ; 6. How empowerment became a dirty word -- Epilogue -- References -- Index.
