附註:Includes bibliographical references and index.
Introduction : Into the storm : the cycle of change quickens / James Champy and Nitin Nohria -- The coming of the new organization / Peter F. Drucker -- How networks reshape organizations, for results / Ram Charan -- From value chain to value constellation : designing interactive strategy / Richard Normann and Rafael Ramírez -- The logic of global business : an interview with ABB's Percy Barnevik / William Taylor -- Leading change : why transformation efforts fail / John P. Kotter -- Reengineering work : don't automate, obliterate / Michael Hammer -- The reinvention roller coaster : risking the present for a powerful future / Tracy Goss, Richard Pascale, and Anthony Athos -- Successful change programs begin with results / Robert H. Schaffer and Harvey A. Thomson -- Leverging processes for strategic advantage : a roundtable with Xerox's Allaire, USAA's Herres, SmithKline Beecham's Leschly, and Pepsi's Weatherup / David A. Garvin -- The new managerial work / Rosabeth Moss Kanter -- Changing the role of top management : beyond systems to people / Christopher A. Bartlett and Sumantra Ghoshal -- Whatever happened to the take-charge manager? / Nitin Nohria and James D. Berkley -- Managers and leaders : are they different? / Abraham Zaleznik -- The CEO as coach : an interview with AlliedSignal's Lawrence A. Bossidy / Noel M. Tichy and Ram Charan -- Epilogue : The eye of the storm : the force at the center / James Champy and Nitin Nohria.