附註:Includes bibliographical references and index.
PART ONE A MODERN FABLE -- 1 The Giraffe and the Elephant -- 2 Diversity Effectiveness: An Overview -- PART TWO HEAD GIRAFFES IN ACTION -- 3 A Natural Diversity Manager: Phil Jackson -- 4 The Making of a Diversity Manager: Bill Smith -- 5 Diversity Effectiveness: The Challenges for Head Giraffes -- PART THREE ELEPHANTS IN ACTION -- 6 The Assimilated Elephants: Ray and Carol -- 7 The Angry Elephants: Debra and Mark -- 8 The Pioneering Elephants: Joan and Richard -- 9 Diversity Effectiveness: The Challenges for Elephants -- PART FOUR GIRAFFES IN ACTION -- 10 The Assimilated Giraffe: George -- 11 The Uncompromising Giraffe: Jeff -- 12 The Pioneering Giraffe: Kirk -- 13 Diversity Effectiveness: The Challenges for Giraffes -- PART FIVE MOVING TOWARD DIVERSITY EFFECTIVENESS -- 14 The Individual Journey -- 15 A House for Diversity.
