附註:Includes bibliographical references and index.
Book Cover; Title; Copyright; Dedication; Contents; Foreword; Preface; I Introduction; 1 What's the Problem? Scope and Criteria for Success; 2 Why Work Analysis! An Ecological Perspective; II Three Approaches to Work Analysis; 3 Normative Approaches to Work Analysis: "The One Best Way!"; 4 Descriptive Approaches to Work Analysis: "What Workers Really Do"; 5 Toward a Formative Approach to Work Analysis: "Workers Finish the Design"; III Cognitive Work Analysis in Action; 6 Case Study: Process Control; 7 Phase 1: Work Domain Analysis; 8 Phase 2: Control Task Analysis.
摘要:This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Risø National Laboratory in Roskilde, Denmark.
