附註:Includes bibliographical references (pages 209-214) and index.
Preliminaries; CONTENTS; Preface; Acknowledgments; Chapter 1 The Great Challenge; Chapter 2 The Culture Connection; Chapter 3 A Culture of Customer Service; Chapter 4 A Culture of Innovation; Chapter 5 A Culture of Operational Excellence; Chapter 6 A Culture of Spirit; Chapter 7 Best Practices in Staffing; Chapter 8 Staffing Best Practices in Action; Chapter 9 Aligning Staffing to Core Culture; Chapter 10 Retention Best Practices; Chapter 11 Retention Best Practices in Action; Chapter 12 Aligning Retention to Core Culture; Chapter 13 Leading the Charge; Recommended Readings; Index.
摘要:A powerful action plan to help companies find and keep employees whose personal values complement the core values of the organization.
