Knock your socks off answers :solving customer nightmares & soothing nightmare customers

• 作者: Anderson, Kristin,
• 其他作者: Zemke, Ron.
• 出版: New York : American Management Association 1995.
• 稽核項: 1 online resource (xv, 143 pages) :illustrations.
• 標題: Business & Economics. , BUSINESS & ECONOMICS Customer Relations. , Customer Relations. , Customer services. , Marketing & Sales. , Electronic books. , Consumer complaints. , Commerce. , BUSINESS & ECONOMICS
• ISBN: 0814478840 , 9780814478844
• ISBN: 0814478840
• 試查全文@TNUA:
  
• 附註: Includes bibliographical references (pages 139-140).
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16199
• 系統號: 005287227
• 資料類型: 電子書
• 讀者標籤: 需登入
• 引用網址: 複製連結
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