附註:Includes bibliographical references and index.
1 -- Understanding What Makes a Good Speaker -- 2 -- Deciding Your Purpose and Message -- 3 -- Understanding and Researching Your Audience -- 4 -- Preparing Your Speech -- 5 -- Writing Your Speech -- 6 -- Finding a Voice -- 7 -- Body Language and Non-Verbal Communication -- 8 -- Audio-Visual Aids and the Physical Environment -- 9 -- Preparing Yourself and Dealing with Nerves -- 10 -- Putting It All Together -- 11 -- Dealing with the Media.
