E-service :twenty-four ways to keep your customers when the competition is just a click away

• 作者: Zemke, Ron.
• 其他作者: Connellan, Thomas K.,
• 出版: New York : American Management Association 2000.
• 稽核項: 1 online resource (viii, 341 pages).
• 標題: Electronic books. , Loyaliteit. , BUSINESS & ECONOMICS Customer Relations. , Consommateurs Fidélité. , Consommateurs , Marketing sur Internet. , Customer Relations. , E-commerce. , Fidélité. , Klantgerichtheid. , Internet marketing. , Customer loyalty. , Internet. , Relatiemarketing. , BUSINESS & ECONOMICS
• ISBN: 0814424635 , 9780814424636
• ISBN: 0814406068
• 試查全文@TNUA:
  
• 附註: Includes bibliographical references (pages 317-325) and index.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=48710
• 系統號: 005289689
• 資料類型: 電子書
• 讀者標籤: 需登入
• 引用網址: 複製連結
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