附註:Includes bibliographical references and index.
Evolution, not revolution: participatory design in the toolbelt era / Tamara Sumner and Markus Stolze -- Computer use by artists and designers: some perspectives on two design traditions / Colin Beardon [and others] -- Three levels of end-user tailoring: customization, integration, and extension / Anders Mørch -- Design for heterogeneity / Kari Thoresen -- What kind of car is this sales support system? On styles, artifacts, and quality-in-use / Pelle Ehn [and others] -- Accounting for system behavior: representation, reflection, and resourceful action / Paul Dourish -- Computers in context--but in which context? / Torbjørn Näslund -- Toward a cooperative experimental system development approach / Kaj Grønbæk, Morten Kyng, and Preben Mogensen.
Designing stakeholder expectations in the implementation of new technology: can we ever learn our lessons? / Tom McMaster, Mark C. Jones, and Trevor Wood-Harper -- Back to work: renewing old agendas for cooperative design / Jeanette Blomberg, Lucy Suchman, and Randall Trigg -- Design in groups--and all that jazz / Tone Bratteteig and Erik Stolterman -- Speech acts on trial / Jan Ljungberg and Peter Holm -- Ethnocritical heuristics for reflecting on work with users and other interested parties / Michael J. Muller -- An information systems research framework for the organizational laboratory / Kristin Braa and Richard Vidgen.
摘要:The contributors to this book address both the pragmatic approach of direct collaboration between designers and users (known as participatory design) and the more conceptual approach that incorporates complementary perspectives to help designers come up with better solutions. The volume brings together different computer-related research disciplines, including computer-supported cooperative work (CSCW), human-computer interaction (HCI), and software engineering, as well as social science disciplines concerned with the design and use of computer artifacts.
