The customer-centered enterprise :how IBM and other world-class companies achieve extraordinary results by putting customers first

• 作者: Thompson, Harvey.
• 出版: New York : McGraw-Hill ©2000.
• 稽核項: 1 online resource (xv, 245 pages) :illustrations.
• 標題: International Business Machines Corporation , International Business Machines Corporation Customer services. , Customer Relations. , Success in business. , BUSINESS & ECONOMICS Customer Relations. , Service à la clientèle. , Customer relations. , Customer services. , Electronic books. , Succès dans les affaires. , International Business Machines Corporation. , BUSINESS & ECONOMICS
• ISBN: 0071371400 , 9780071371407
• ISBN: 0071352104
• 試查全文@TNUA:
  
• 附註: Includes index.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=38776
• 系統號: 005290463
• 資料類型: 電子書
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• 引用網址: 複製連結
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