Improving service performance :a study of step-change versus continuous improvement

• 作者: Brignall, S.
• 其他作者: Fitzgerald, L. , Johnston, R. , Markou, E. , Chartered Institute of Management Accountants.
• 出版: London : CIMA 1999.
• 稽核項: 1 online resource (vi, 60 pages).
• 標題: BUSINESS & ECONOMICS Organizational Behavior. , Total quality management. , Organizational Behavior. , Business process reengineering (BPR) , BUSINESS & ECONOMICS Management Science. , Organizational effectiveness. , Management Science. , Management. , Electronic books. , Industrial Management. , BUSINESS & ECONOMICS Management. , BUSINESS & ECONOMICS , BUSINESS & ECONOMICS Industrial Management.
• ISBN: 058532915X , 9780585329154
• 試查全文@TNUA:
  
• 附註: Includes bibliographical references (pages 59-60).
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=41305
• 系統號: 005292755
• 資料類型: 電子書
• 讀者標籤: 需登入
• 引用網址: 複製連結
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