Call center savvy :how to position your call center for the business challenges of the 21st century

• 作者: Dawson, Keith.
• 出版: New York : Telecom Library ©1999.
• 稽核項: 1 online resource (208 pages).
• 標題: Customer services Evaluation -- Call centers. , Electronic books. , BUSINESS & ECONOMICS Industrial Management. , Organizational Behavior. , BUSINESS & ECONOMICS Organizational Behavior. , Customer services , Management. , ManagementCall centers. , Customer services Management -- Call centers. , Management Science. , EvaluationCall centers. , BUSINESS & ECONOMICS Management Science. , Consumer satisfaction. , Industrial Management. , BUSINESS & ECONOMICS , BUSINESS & ECONOMICS Management.
• ISBN: 192962980X , 9781929629800
• 試查全文@TNUA:
  
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=51886
• 系統號: 005293357
• 資料類型: 電子書
• 讀者標籤: 需登入
• 引用網址: 複製連結
• 目前引用數