附註:Includes bibliographical references and index.
Part I: The Problem and the Required Insight; Part II: What You Need to Know Prior to Giving Advice; Part III: Matching Advice with the Need and the Capacity to Receive It; Part IV: Applications and Conclusions; Epilogue; Glossary; Index.
摘要:This study examines why employees often resist organizational change. It explains how managers can overcome this resistance by understanding the psychology of their staff and alleviating their fears.
