The call center dictionary :the complete guide to call center & help desk technology and operations

• 作者: Bodin, Madeline,
• 其他作者: Dawson, Keith,
• 出版: New York : Telecom Library ©1999.
• 版本: 2nd ed.
• 稽核項: 1 online resource (277 pages).
• 標題: Customer services Management. , BUSINESS & ECONOMICS Organizational Behavior. , Electronic books. , Management , Organizational Behavior. , Call centers , Call centers Management. , Customer services , Management. , Consumer satisfaction Dictionaries. , Dictionaries. , Management Science. , Consumer satisfaction , Customer services Management -- Dictionaries. , BUSINESS & ECONOMICS Management Science. , Consumer satisfaction. , Call centers Management -- Dictionaries. , Industrial Management. , BUSINESS & ECONOMICS Management. , BUSINESS & ECONOMICS , BUSINESS & ECONOMICS Industrial Management.
• ISBN: 1929629249 , 9781929629244
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• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=51887
• 系統號: 005293909
• 資料類型: 電子書
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• 引用網址: 複製連結
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