Maximizing call center performance :136 innovatice ideas for increasing productivity and customer satisfaction

• 作者: Bodin, Madeline.
• 出版: New York : Telecom Library ©1998.
• 稽核項: 1 online resource (137 pages) :illustrations.
• 標題: BUSINESS & ECONOMICS Organizational Behavior. , Electronic books. , BUSINESS & ECONOMICS Industrial Management. , Organizational Behavior. , Customer services , Management. , ManagementCall centers. , Consumer satisfaction Call centers. , Management Science. , Consumer satisfaction , BUSINESS & ECONOMICS Management Science. , Customer services Management -- Call centers. , Industrial Management. , Call centers. , BUSINESS & ECONOMICS , BUSINESS & ECONOMICS Management.
• ISBN: 1929629583 , 9781929629589
• ISBN: 1578200261
• 試查全文@TNUA:
  
• 附註: Includes index.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=51890
• 系統號: 005293959
• 資料類型: 電子書
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• 引用網址: 複製連結
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