The eternal e-customer :how emotionally intelligent interfaces can create long-lasting customer relationships
- 作者: Bergeron, Bryan P.
- 出版: New York : McGraw-Hill 2000.
- 稽核項: 1 online resource (xxvi, 261 pages) :illustrations.
- 標題: BUSINESS & ECONOMICS Customer Relations. , Customer Relations. , Electronic books. , Internet marketing. , Customer loyalty. , BUSINESS & ECONOMICS
- ISBN: 0071376550 , 9780071376556
- ISBN: 007136479X
- 試查全文@TNUA:
- 附註: Includes bibliographical references (page 235) and index. Foreword; Preface; Introduction; Acknowledgments; Glossary; References; Index.
- 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=52248
- 系統號: 005294267
- 資料類型: 電子書
- 讀者標籤: 需登入
- 引用網址: 複製連結