附註:Includes bibliographical references (pages 239-247) and index.
The social logic of the negotiation ritual -- Defining groups: whose side are you on? -- Defining roles: acting as representative -- Taking charge: acting like a lead bargainer -- Front stage and backstage -- The logic and limits of the traditional process -- Managing around roles: New Bell Publishing -- Ignoring roles and rituals: international harvester -- Reshaping roles and rituals: Midwestern University -- Rejecting mutual gains bargaining: Texas Bell and Western Technologies -- The logic and limits of change.