Call center operations :profiting from teleservices

• 作者: Day, Charles E.
• 出版: New York : McGraw-Hill ©2000.
• 稽核項: 1 online resource (xxv, 486 pages) :illustrations.
• 標題: Telecommunication. , BUSINESS & ECONOMICS Exports & Imports. , Centres d'appels (Affaires) , MarketingMultilevel. , BUSINESS & ECONOMICS Marketing -- Multilevel. , Exports & Imports. , Telecommunications , telecommunications. , BUSINESS & ECONOMICS , BUSINESS & ECONOMICS International -- Marketing. , Electronic books. , Call centers. , Télécommunications. , InternationalMarketing.
• ISBN: 0070164304 , 9780070164307
• ISBN: 0070164304
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• 附註: Includes bibliographical references and index.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=50918
• 系統號: 005295002
• 資料類型: 電子書
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• 引用網址: 複製連結
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