附註:Includes bibliographical references and index.
Contents -- Preface -- Reaching for the Knowledge Edge -- 1 Knowing : Getting eal about Knowledge Management -- 2 Aligning Action with the Customer -- 3 Checking Feasibility: Customers, Capabilities, and Competencies -- 4 Understanding Strategic Stretch -- 5 Managing Stretch Risks -- 6 Experimenting to Build Competencies -- 7 Using the Performance Measurement System -- 8 Getting Everyone Involved: A Knowing Culture -- 9 Leading with Knowledge: A Personal Agenda -- Selected References -- Index
摘要:"The concept of knowledge management is emerging from the haze of theory and abstraction to achieve new prominence for its practical application in business. Companies are realizing that what they know has a direct bearing on where they're going and how fast they'll get there. That's because knowledge is a key source of competitive strength and the backbone of intelligent strategy." "But knowledge, as every executive and manager knows, is also a slippery concept. How can a company accurately define and assemble the knowledge that really matters to it? Most important, how can it use that knowledge strategically? This book shows you how to find the answers. It is not about "nurturing" knowledge. Instead, it's packed with original tools for integrating knowledge into corporate strategy."--Jacket.
