Quality in customer service
- 作者: Fuchs, Edward.
- 其他作者: Juran, J. M.
- 出版: New York : McGraw-Hill ©1999.
- 稽核項: 1 online resource (1 volume (various pagings)) :illustrations.
- 標題: Customer Relations. , BUSINESS & ECONOMICS Customer Relations. , Customer relations. , Customer services. , Electronic books. , Consumer satisfaction. , BUSINESS & ECONOMICS
- ISBN: 0071390715 , 9780071390712
- 試查全文@TNUA:
- 附註: Includes bibliographical references.
- 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=66324
- 系統號: 005298181
- 資料類型: 電子書
- 讀者標籤: 需登入
- 引用網址: 複製連結