Identify what’s setting you off and why. Find the calm while navigating the (inevitable) storm. And relinquish toxic anger in your life—for good! Anger Management is a practical and down-to-earth program that will teach you not only to understand your own anger, but, perhaps just as importantly, how to deal with the angry behavior of others. It details the role anger and conflict play in day-to-day interactions at home, at work and in social environments. Real-life examples discuss anger that erupts in intimate relationships, on the road, on the job with coworkers, or when dealing with people who are rude, irritating or intimidating. Anger Management also provides two unique sections. The first describes the psychology and behavior of predatory people; the other teaches you how to deal with situations where remaining cool under pressure can be a vital survival tactic. Anger Management is one of the most comprehensive and easy-to-follow anger-management programs available today. It is the ultimate self-help guide, but also an invaluable resource for corporate human resources departments in any business where tension and conflict occur during negotiations or in customer-service interactions.
來源: Google Book