資料來源: Google Book

The six sigma book for healthcare :improving outcomes by reducing errors

Annotation Consultant Barry; Amy C. Murcko, a manager and researcher at a Pennsylvania regional health care system; and Clifford E. Brubaker (health and rehabilitation sciences, U. of Pittsburgh) explains how to apply the Six Sigma management system, developed for high-technology manufacturing, to health care organizations. The target of the error- reducing effort is 3.4 errors per million error opportunities. There is no index. Annotation c. Book News, Inc., Portland, OR (booknews.com).
來源: Google Book
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