附註:Includes bibliographical references and index.
Directions and trends in knowledge management research : results from an empirical analysis of European projects / George M. Giaglis -- Knowledge economy : an overview / Vlatko Ceric -- Simulation modelling : the link between change management approaches / Wendy L. Currie, Vlatka Hlupic -- Intelligent agents for knowledge management in e-commerce : opportunities and challenges / Athanasia Pouloudi, Vlatka Hlupic, George Rzevski -- Knowledge management : analysis and some consequences / Petros A.M. Gelepithis, Nicole Parillon -- Knowledge management in action : the experience of Infosys technologies / V.P. Kochikar, Kavi Mahesh, C.S. Mahind -- The learning enactment of process knowledge : an approach anchored on work practices / Kostas Samiotis, Angeliki Poulymenakou -- Brudging [sic] the gap from the general to the specific by linking knowledge management to business processes / John S. Edwards, John B. Kidd -- Designing organisational memory in knowledge-intensive companies : a case study / Dee Alwis, Vlatka Hlupic, George Rzevski -- Opportunities for data mining and customer knowledge management for shopping centres / Charles Dennis, David Marsland, Tony Cockett -- Managing knowledge in a collaborative context : how may intellectual resources be harnessed towards joint effect? / Sajda Qureshi ... [et al.] -- Technical aspects of knowledge management : a methodology for commercial knowledge management tool selection / Nayna Patel, Vlatka Hlupic -- A framework for managing knowledge in requirements identification : bridging the knowledge gap between business and system developers / Wafi Al-Karaghouli, Sarmad Alshawi, Guy Fitzgerald -- The impact of the knowledge economy on leadership in organisations / Manon Van Leeuwen -- The role of teams in business process change / Jyoti Choudrie.
摘要:In today's competitive and global business environments' knowledge is recognized as one of the most important strategic assets for modern organizations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. This book provides a compilation of multi-disciplinary views related to knowledge and business process management.
