附註:Includes bibliographical references (page 307) and index.
Introduction -- Background of the telecom industry -- The complete do-it-yourself telecom audit -- Local service -- Local lines -- Local calls -- Intralata calling -- Long-distance calls on local bills -- Managing your payphones -- Customer service records -- Long-distance overview and sample bill -- Long-distance pricing -- Long-distance contract discounts -- Dedicated service -- Data networking essentials -- Dedicated private lines -- Circuit switching -- Packet switching -- New data networking services -- Wireless telecommunications service -- Mobile phone rate plans -- Airtime -- Paging service -- Contract negotiation.
摘要:Here's a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. Examining the complex, highly technical telecommunications industry from an insider's point of view, it sifts through all the technical jargon, offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. The book enables you to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services.
