附註:Includes index.
Copyright; Contents; Preface; 1 ""Employee What?!"; Just What Is "Employee Retention" Anyway?; What "Employee Retention" Used to Mean; What "Employee Retention" Means Now; What "Employee Retention" Might Mean Soon; Manager's Checklist for Chapter 1; 2 The Secret's in the Swing; Develop a Retention Mindset; Don't Get Hung Up on Strategies; People Stay Where They Feel at Home; The Five Phases of Retaining Top Employees: How Good Is Your Swing?; Picturing the Shot: Envisioning Your Retention Strategy; Club Selection: Deciding Which Retention Tools to Use; Backswing: Recruiting for Retention.
Point of Impact: Making the Difference with OrientationFollow-Through: Maintaining Retention Through the Employment Life Cycle; Manager's Checklist for Chapter 2; 3 Envisioning Your Retention Strategy; Which Employees Do You Want to Retain?; Why Do You Want to Retain the Targeted Employees?; What Do You Need to Do to Retain the Targeted Employees?; Turning Data into Achievable Retention Goals; Manager's Checklist for Chapter 3; 4 Know Your Demographics; Boomers, Gen X, Gen Y: The More Things Change, the More They Stay the Same; The Seven Areas of Distinction in Employee Retention.
Effective Tools for Retaining BoomersEffective Tools for Retaining Gen-Xers; Wassup? Planning for Retaining Gen-Yers; Manager's Checklist for Chapter 4; 5 Compensation: Why It (Almost) Doesn't Matter; Why Compensation (Almost) Doesn't Matter; What a Compensation Plan Must Achieve ; What to Include in Your Compensation Plan; How to Design Your Compensation Plan; Maximizing the Results from Your Compensation Plan; Manager's Checklist for Chapter 5; 6 Employee Recognition: What Works, What Doesn't; Targeting Your Recognition Program to Top Employees.
Orienting Your Recognition Program Around RetentionDesigning Recognition Programs to Enhance Behaviors; Designing Specific Recognition Goals; Ensuring That Your Targets Are Attainable; Setting Fair Outcomes; Making Recognition Programs Appropriate; Communicating Your Recognition Program; Manager's Checklist for Chapter 6; 7 Recruiting for Retention; What Is Recruiting for Retention?; The Employment Contract; The New Hiring Model(s) ; Manager's Checklist for Chapter 7; 8 Making the Difference with Orientation; The Link Between Retention and Orientation.
There's No Such Thing as "No Orientation"Immediate Impact of a Retention-Focused Orientation Program; Medium-Term Goals of a Retention-Focused Orientation Program; Developing Cohesive Retention-Focused Orientation Program Content; Manager's Checklist for Chapter 8; 9 The Role of the Manager, Part 1; Onboarding; Setting Goals; Performance Management; Growth and Development; Providing a Buffer; Manager's Checklist for Chapter 9; 10 The Role of the Manager, Part 2; The Manager as Company Representative; The Manager as Leader; The Manager as Work-Life Balance Indicator.
