附註:Includes bibliographical references (pages 186-197) and index.
Introduction : The Concept of the Book -- pt. 1. Understanding the Industry -- 1. Diversity and Planning : The Dynamic Nature of the Industry -- 2. Attraction and Accessibility -- 3. Labour Productivity -- 4. Pay Determination -- 5. The Nature of Service Labour -- pt. 2. Analysis : Some Empirical Studies -- 6. The Principles of Biographical Analysis -- 7. Mobility into Tourism -- 8. Career Analysis and Labour Markets : A Study of the Career Paths of Hotel Managers -- 9. Motivation and Occupational Choice : A Study of Orientations in Tourism -- 10. Occupational Classification and Analysis -- 11. Skill Accumulation Patterns : A Case of Culinary Skills -- 12. Personal Career Strategies in the Context of Market Orientation -- pt. 3. Human Resource Development -- 13. Human Resource Management : An Overview -- 14. Vocational Education and Markets : Tourism Education -- 15. Planning and Development.
摘要:This book is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market the text develops themes th.