附註:Includes bibliographical references.
Cover -- Table of Contents -- PREFACE -- ACKNOWLEDGEMENT -- 1 INTRODUCTION -- 1.1 Operations management defined -- 1.2 The need for integrated production and order management -- 1.3 Modeling in operations management -- 1.4 The dynamic aspect -- simulation, systems dynamics, and the Operations Trainer -- 1.5 Integration of simulation with models for decision making -- 1.6 Interactive simulation -- introduction to the Operations Trainer -- 1.7 Overview of the book -- Problems -- 2 ORGANIZATIONS AND ORGANIZATIONAL STRUCTURES -- 2.1 Functional and project organizations, typical goals and performance measures -- 2.2 The job shop, flow shop and group technology -- 2.3 Operations Management and its interface with other functional areas: restructuring the order fulfillment process -- 2.4 Functions and scenarios in the Operations Trainer Problems -- Problems -- 3 INFORMATION AND ITS USE -- 3.1 From data collection to decision making -- 3.2 Information systems -- the data base and the model base -- 3.3 The accounting information system -- 3.4 Quality of information -- 3.5 Forecasting -- 3.6 The accounting information system and financial aspects in the Operations Trainer Problems -- Problems -- 4 MARKETING CONSIDERATIONS -- 4.1 Make to stock, make to order, assemble to order policies -- 4.2 The Master Production Schedule -- 4.3 Lead time and time based competition -- 4.4 Quality and its management -- quality based competition -- 4.5 Cost considerations and cost based competition -- 4.6 Dynamic aspects -- marketing in the Operations Trainer Problems -- Problems -- 5 PURCHASING AND INVENTORY MANAGEMENT -- 5.1 The need for outsourcing -- 5.2 Outsourcing and make or buy decisions -- 5.3 Suppliers management -- 5.4 Inventory management -- benefit and cost considerations -- 5.5 Inventory management -- models and their assumptions -- 5.6 The dynamics of the order fulfillment process -- early studies and the Operations Trainer hasing function in the -- 5.7 The purchasing function
摘要:ERP: The Dynamics of Supply Chain and Process Management is a complete updating and expansion of Avraham Shtubs award-winning 1999 text Enterprise Resource Planning (ERP): The Dynamics of Operations Management. New chapters, written together with his co-author Reuven Karni, cover enterprise process modeling; design of business processes; a complete revision of the original chapter on the integrated order-fulfillment process using ERP; business process management; business process improvement; and a new appendix on simulating process life cycles: using serious games as teaching aids, along with a complete description of and instructions for using the CD containing MERPTM a Dynamic Case Study Simulator (DCSS) from MBE Simulations Ltd. MERPTM is designed to facilitate the teaching of integrated operations of a business organization with a focus on corporate performance management. It reflects a fully live environment and allows students to participate in a virtual organization made real and dynamic as minute-by-minute business events and conditions unfold. This book is ideal for use in academic and executive programs aimed at teaching students how integrated systems work. It is suitable as a textbook for the basic MBA Operations Management course or as a text for courses on ERP systems and the development of business processes. In an industrial engineering program it could serve to give students their first, and perhaps only, introduction to business issues like market demand and supplier relationships. "I used Avy Shtubs award-winning 1999 book on ERP and the accompanying Operations Trainer software in several leading MBA programs in the United States and Europe. Most of the courses were delivered in traditional classroom settings but some of them were offered fully online. The current revision and second edition of the book, co-written with Reuven Karni, adds new materials with an emphasis on services and business processes, provides excellent, detailed examples,
