附註:Includes index.
Introduction -- Analyzing your training department's effectiveness -- Analyzing your training department's organization -- Distinguishing between organizational and employee training needs -- Identifying possible areas in which people need training -- Planning to identify training needs -- Procedures for identifying training needs -- Standard interviews -- Job analysis grid interviews -- The need-to-know process -- Performance standards -- Meetings -- Questionnaires -- Tests and assessments -- Combination methods -- Combining inputs and reporting results -- Transferring training needs to training objectives -- Considering external services and products.
摘要:Annotation There's more to training than just walking into a room and talking at people. This book helps readers determine the actual training requirements for everyone within a given organization, from the newly-promoted, newly-hired, and just-transferred, to those who need training as a result of changes in technology or operations. Covering a range of topics from gathering and analyzing information, to communicating results to upper management, this book is a vital resource for the training professional.
