附註:Previous edition: 1996.
Includes bibliographical references (pages 155-163) and index.
摘要:Interviews are now so widespread that it is difficult to think of a single profession where they are not used. As such, the ability to conduct interviews effectively is considered essential in any professional's repertoire of skills. By taking a comprehensive look at the entire range of interview situations, Robert Edenborough reveals how the process of interviewing has developed. He then goes on to give practical advice on its use in various contexts, such as recruitment, selection, performance management, counselling and conducting surveys.
