附註:Includes bibliographical references (pages 205-216) and index.
Innovation in services : a brief survey -- An extended Lancasterian approach for goods and services -- Models on innovation derived from a characteristics-based approach -- The organization of innovation and the characteristics-based approach -- Models of innovation and evolutionary theory -- Characteristics, worlds of production and worlds of innovation.
摘要:In this book, the author propounds a theoretical framework which describes and evaluates the main approaches to analyzing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and sources of innovation in various services sectors and countries, and makes an original contribution both to theories of innovation in services and theories of innovation in general. Taking both an evolutionary and conventionalist stance, he demonstrates that services, and more importantly innovations in services, can be regarded as the new wealth of nations.
