附註:Includes bibliographical references (pages 141-142) and index.
""Contents""; ""Acknowledgements""; ""Introduction""; ""1 Human capital � your accumulating asset""; ""Attracting and retaining talent""; ""The knowledge-based economy""; ""The greying workforce""; ""Becoming an employer of choice""; ""Profit""; ""2 Alchemy � base metals into gold""; ""Why we don�t do it . . .""; "". . . And why we should do it � managing expectations""; ""Homogeneity""; ""Midas Miracle Pharmaceuticals""; ""3 Finding the nuggets""; ""Becoming a gold prospector""; ""Honing your skills as a gold prospector""; ""Becoming a great manager to work for""
""Spreading gold fever""""Build on strengths""; ""4 Building your gold reserves � the internal talent pool""; ""The internal recruitment market""; ""Spread the jam""; ""Build in some slack""; ""What talents to put in the pool?""; ""5 A map for the treasure hunt � pacing out the talent pool""; ""Learning stairways""; ""Learning avenues""; ""Development and retention""; ""Will you do it?""; ""6 Refining the nuggets""; ""Defining terms of engagement""; ""Discretion assured""; ""7 The alchemist�s laboratory""; ""Competencies � elements in the mix""; ""Before you start""
""Training and development tools""""8 Ideas for cutting and polishing the stones""; ""Corporate universities""; ""Personal partners""; ""People still read""; ""Saying �i do�""; ""The computer bank""; ""Personal development programmes""; ""Learning scholarships""; ""A place to learn""; ""The playroom""; ""Skills circles""; ""The working man�s club""; ""Out-of-body experiences""; ""Aunts and uncles""; ""Reverse mentoring""; ""Doorman for the day""; ""Can I help you, sir?""; ""Walking down the avenue""; ""9 Putting it all together""; ""The big mistake""
""The personal development portfolio""""The skills matrix""; ""A performance management model""; ""The training and development plan""; ""Setting priorities""; ""A day out""; ""10 Implementing the Midas touch""; ""Why are we making the journey?""; ""How are we going to get there?""; ""What will help us on the way?""; ""References""; ""Further reading""; ""Index""
摘要:The idea of turning staff - the most vital element in any organization - into gold lies at the heart of all training and development programmes. As this lively and thought-provoking book shows, the best route to organizational success is through developing people to their full potential. Providing a structured and practical guide to making the most of the human capital in any type of organization (large or small, public or private sector), the book takes a holistic and innovative approach to both staff development and organizational success.
