附註:Includes bibliographical references (page 303) and index.
Basics -- Principal system-level determinants of connection -- Quality expectations and requirements -- Impairments created or exacerbated by packet -- Voice quality -- Service attribute tests -- Multiple-effects models -- Applications -- Other quality of service concerns -- Quality of voice for interactive -- Appendix A: Types od codecs -- Appendix B: How a jitter buffer works -- Appendix C: Extensions of the loss/noise grade of service model -- Appendix D: U.S. patents for voice quality measurement and analysis technology.
