附註:Includes bibliographical references and index.
Front Cover; OPERATIONS MANAGEMENT; Copyright Page; Contents; Acknowledgements; PART ONE: OVERVIEW; Chapter 1. Operations management: content, history and current issues; Chapter 2. Operations strategy: the strategic role of operations; PART TWO: POLICY; Chapter 3. Innovation: developing new products and services; Chapter 4. Operations processes: process choice and layout; developing new products and services; Chapter 5. Managing supply; PART THREE: PRACTICE; Chapter 6. Managing capacity: managing transforming resources.
摘要:'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into operations management theory and practice that cannot be found in any other text. Discussing both strategic and tactical inputs it combines and balances service and manufacturing operations.* Cutting edge techniques accompanied by brand new case studies* Challenges standard approaches* Comprehensive coverage of strategic supply management* Critical sample questions to aid discussion* Reading lists and articles to support le.
