附註:Includes bibliographical references (pages 305-334) and index.
ONE: Introduction and examples -- Information behavior: an introduction -- Common examples of information behavior -- TWO: Concepts relevant to information behavior -- The concept of information -- Information needs and information seeking -- Related concepts -- THREE: Models, paradigms, and theories in the study of information behavior -- Models of information behavior -- Perspectives, paradigms, and theories -- FOUR: Methods for studying information behavior -- The research process -- Methods: examples by type -- FIVE: Research results and reflections -- Reviewing the research: its history, size, and topics -- Research by occupation -- Research by social role and demographic group -- Reviewing, critiquing, concluding -- Appendix: Questions for discussion and application.