附註:Includes bibliographical references and index.
The Basics of Six Sigma -- The Grass Roots of Six Sigma -- Creating the Cultural Structure -- Preliminary Tasks -- A Six Sigma Continuous Improvement Teaming Model -- Step 1: Create the Operational Statement and Metric -- Step 2: Define the Improvement Teams -- Step 3: Identify Potential Causes -- Step 4: Investigation and Root Cause Identification -- Step 5: Make Improvement Permanent -- Step 6: Demonstrate Improvement and Celebrate -- Getting Started -- Start Your Journey -- Managing Change.
摘要:When an entire organization is reaching the highest quality standards, the result is a Six Sigma culture.
