附註:Includes bibliographical references (pages 413-418) and index.
How to lead learning organizations -- How to make the most of E-learning -- How to run the training operation -- How to manage outsiders -- How to manage training for teams -- How to manage coaching and mentoring -- How to train for innovation -- How to support learners on their own -- How to assess training needs -- How to design and write training -- How to implement and deliver training -- How to evaluate training -- Appendix: Models for individual and organizational learning.
