Applying quality management in healthcare :a process for improvement

• 作者: Kelly, Diane L.
• 出版: Chicago :Washington, DC : Health Administration Press ;AUPHA Press ©2003.
• 稽核項: 1 online resource (xxiii, 221 pages) :illustrations.
• 標題: Public PolicySocial Services & Welfare. , Medical care Quality control. , Total quality management. , Quality Assurance, Health Care , POLITICAL SCIENCE Public Policy -- Social Security. , organization & administration. , Quality control. , Quality Assurance, Health Care organization & administration. , POLITICAL SCIENCE Public Policy -- Social Services & Welfare. , Health services administration. , POLITICAL SCIENCE , Electronic books. , Medical care , Public PolicySocial Security.
• ISBN: 1567932061 , 9781567932065
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• 附註: Includes bibliographical references and index. Section I: The Fundamentals of Quality Management -- Ch. 1: Concepts of Quality Management -- Ch. 2: Three Principles of Total Quality -- Ch. 3: Continuous Quality Improvement Tools -- Section II: The Systems Approach -- Ch. 4: A Systems Perspective of Quality Management -- Ch. 5: Systems Models for Healthcare Managers -- Ch. 6: Systemic Structure -- Section III: Achieving Quality Results in Complex Systems -- Ch. 7: Goals -- Ch. 8: Purpose -- Ch. 9: Performance Measurement -- Ch. 10: Organizational Traction -- Ch. 11: Implementation Lessons -- Ch. 12: Team Strategies -- Epilog -- Practice Exercises -- Journal Exercise -- Index -- About the Author.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=90985
• 系統號: 005304450
• 資料類型: 電子書
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• 引用網址: 複製連結
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