附註:Includes index.
You are an accidental manager (that's okay) -- The all-time worst manager list -- The key to success : "doing nothing" -- The platinum skill of developing your team members -- The platinum skill of active listening -- The platinum skill of giving the receiving feedback -- The platinum skill of creating a motivational climate -- How organizations can turn accidental managers into successful ones.
摘要:Essential help for individuals whove found themselves where they least expected to be -- in management!
