附註:Includes bibliographical references (pages 106-107) and index.
The Countries Selected -- Reformers' Concerns: What Was Broken? -- What Did They Want to Do? -- Reducing Public Expenditure -- Improving Policy Responsiveness and Implementation -- Improving Government as Employer -- Improving Service Delivery and Building Public and Private Sector Confidence -- Mapping Reformers' Concerns -- Reformers' Activities: What Did They Do? -- The Ingredients of Public Sector Reform -- "Basic" Reforms: Achieving or Strengthening Discipline -- "Advanced" Reforms -- Choices in Advanced Reforms -- Coherence of Reforms -- The Level of Reform Activity -- Reformers' Achievements: What Did They Gain? -- Results Are Difficult to Determine -- Reductions in Public Expenditure -- Efficiency Improvements -- Other Gains -- Unintended Consequences -- Reformers' Traction: Why Did They Do Different Things? -- A Model for Explaining Reform Activities -- Points of Leverage -- Institutional Malleability -- Mapping Reformers' Traction -- Explaining Patterns of Reform -- The Challenge for Low-Traction Reformers: How to Achieve Basic Reforms -- A Dilemma Facing Low-Traction Reformers -- Seizing Opportunities in Basic Public Expenditure Management Reforms -- Seizing Opportunities in Civil Service Personnel Management Reforms -- Seizing Opportunities in Reforming the Organizational Structure of the Executive -- Seizing Opportunities in Changing the Role and Policy Load Carried by Government -- Lessons from Low-Traction Countries Needing Basic Reforms -- Implications for the Russian Federation -- Realism and Managed Expectations -- First Things First -- Create More Traction -- Seize Opportunities -- Create Opportunities -- In Looking for Useful Experiences, Look for the Like-Minded -- Summaries of Individual Country Reform Experiences -- Reformers' Concerns: Methodological Note -- Points of Leverage for Reformers: Methodological Note -- Institutional Malleability: Methodological Note -- Australian Reform Concerns -- Reform Activities in China -- Reform Activitie
