附註:Caption title from title screen.
At head of title: IT5723.
"This chapter appears in the book, Annals of cases on information technology 2004, volume 6, edited by Mehdi Khosrow-Pour."
Includes bibliographical references.
摘要:The Kendell case illustrates issues of IT governance in the airlines industry. The case is written using the corporate collapse of Kendell s parent company Ansett Australia as the background. The case also explores the potential issues facing the re-established company now called Regional Express (REX) and how to implement the lessons learned.
