附註:Includes bibliographical references (pages 185-204) and index.
摘要:This book explains the historical development of case management strategies, assesses organizational and operational issues cross-cutting case management programs in different sectors, and critically examines the popularity of this technique as a dominant mode of service system reform. Dill identifies recurrent themes and tensions in the application of case management through case studies of long-term care, services for people with chronic mental illnesses, and the public welfare system.