附註:Includes bibliographical references (pages 293-296) and index.
Chapter Introduction: Reading Work -- part PART I: "Literacies in Use" in Workplace Settings -- chapter 1 Literacies, Compliance and Certification -- chapter 2 Paperwork as the Lifeblood of Quality -- chapter 3 Working Life and Literacies at The Urban Hotel -- chapter 4 Literacies at Work in a Culture of Documentation -- part Part II: Reflections on Learning -- chapter 5 Workplace Learning and Literacies in Practice -- chapter 6 Implications for Practice -- chapter 7 Implications for Theory -- chapter 8 Conversation on Collaborative Research.
摘要:This text explores changing understanding of literacy and its place in contemporary workplace settings. It highlights questions and dilemmas to consider when planning and teaching workplace education and challenges traditional thinking about workplace literacy as functional skills.