附註:Includes bibliographical references (pages 181-193) and index.
Cover -- Praise Page -- Title Page -- Copyright 2003 by Pearson Education, Inc. -- Contents -- Foreword -- Introduction -- CHAPTER 1 What's Really Different About Knowledge Work -- Artful and Industrial Making in Action -- The Four Qualities of Artful Making (An Artful Framework) -- Understanding Artful Making -- CHAPTER 2 Artful Making Relies on Emergence -- The People's Light Way of Working -- Emergence in Business -- CHAPTER 3 Artful Making is Iterative, Not Sequential -- Auto Making: Mostly Industrial -- Software Making at Trilogy: Mostly Artful -- The Iterative Structure of Play Production -- Agile Software Development -- Artful Making in Software Development and Theatre -- Iteration as a Structure for Rigorous Work -- CHAPTER 4 The Prerequisite Conditions for Artful Making -- Artful Making Isn't Always the Best Approach -- The Role of Enabling Technologies in Reducing the Cost of Iteration -- When Artful and Industrial Making Are Combined.
How Competitive Forces Drive Work Toward Artfulness -- A Common Problem: Imposing Industrial Costs on Potentially Artful Processes -- The Historical Evolution of Artful Making Prerequisites -- Endnotes -- CHAPTER 5 Artful Making as Part of the Shift to a Knowledge Economy -- Ancient Making -- Industrial Making -- Artful Making -- Endnotes -- CHAPTER 6 Artful Making Turns Industrial Notions of Control Upside Down -- Managing People Who Are Smarter Than You Are -- Control in Artful Making -- The Director's/Manager's Artful Lever: Focusing the Group -- The Precision of Control by Release -- Control by Release -- Endnotes -- CHAPTER 7 Artful Making Reconceives; Industrial Making Replicates -- Reconceiving Hamlet -- Reconceiving to Recover Apollo 13 -- The Differences Between Reconceiving and Replicating -- The Capabilities of Reconceiving and Replicating -- Artful Making and the Customer -- Never-Done, Constantly Improving Development -- Reconceiving versus Compromising.
Artful Collaboration -- Endnotes -- CHAPTER 8 Artful Making Requires a Secure Workspace -- Securing the Workspace -- Creative Interchange -- Working on Your "Edge" -- Making an Ensemble -- Two Kinds of Reality -- A Whole Greater than the Sum of its Parts -- Endnotes -- CHAPTER 9 Artful Making Embraces Uncertainty Instead of Protecting Against It -- McDonald's French Fries, Various Cattle, and Urgent Customer Orders -- Artful Making Doesn't Protect Against Uncertainty -- Improvisation and Control -- Artful Making and Interdependency -- The Emergent Final Purpose -- Endnotes -- CHAPTER 10 Artful Making is Fiscally Responsible -- Deadlines and Reliable Innovation -- Funding Emergent Projects: A Venture-Based Approach3 -- Fiscal Responsibility in Artful Making -- Endnotes -- CHAPTER 11 Artful Management -- Managing Convergence and Emergence -- Essential Themes -- Artful Management Signposts -- The Artful Making Qualities -- A Director on Management -- Endnotes.
CHAPTER 12 A Final Word -- A Last Look at the Theatre -- Endnotes -- Bibliography -- Books -- Periodicals -- Cases and Working Papers -- Video -- Acknowledgements -- T.
